Mohawk Group Focuses on Wellness in the Future of Workplaces


There is a significant amount of research and discussion taking place about the future of workplaces as we move into the post COVID-19 world. Without a doubt, well-being will be a top concern in all organizations around the world, and workplaces will never be the same again.

As our hybrid future of work looms, various organizations are leveraging unprecedented flexibility and choice that will allow employees to design their own experiences. The hybrid workplace represents an entirely new model, requiring different types of space, greater integration of new collaborative technologies and an entirely new connection between employees and management. These changes will have major impacts on company culture and policies that will require new partnerships and closer synchronization between internal organizations. Recognizing the importance of this, Mohawk Group recently obtained WELL safety clearance for all of its showrooms in North America.

Human health and the built environment

Understanding human health begins with understanding wellness holistically and everything that has an impact on it. Well-being encompasses more than physical health, and our environment has a profound impact on it. Additionally, research by the World Health Organization and the Centers for Disease Control and Prevention has shown that genetics are only responsible for 10% of a person’s health.

Between home, commuting and work, adults spend almost 90% of their time indoors. This means that interior spaces can have a powerful influence on an individual’s health and lifestyle. Indeed, most of what determines human health is directly based on the physical and social environments in which we live, work and play. Through its design and functionality, the built environment can shape daily habits and activities, lead people towards healthy or unhealthy choices, and influence overall health through the quality of the environment.

WELL Health Safety Rating

The WELL Health-Safety Rating was created by the International WELL Building Institute (IWBI), the organization that oversees the world’s first framework for advancing health in buildings and spaces of all kinds, the WELL Building Standard (WELL ). WELL is built on the premise that buildings, communities and organizations play a critical role in supporting our health and well-being, as well as our collective ability to prepare for and respond to health challenges. global such as COVID-19.

The genesis of the WELL health and safety assessment is the result of comments from the IWBI Working Group on COVID-19 and Other Respiratory Infections, a group of nearly 600 public health experts, virologists , government officials, academics, business leaders, architects, designers, building scientists and real estate professionals, created in late March 2020 to support the IWBI’s response to the pandemic. This group identified a significant need for a third party designation that would help guide owners and operators to evidence-based best practices to mitigate the spread of COVID-19 and address this crisis and beyond.

The WELL Safety Rating for Facility Operations is an evidence-based, third-party verified rating for all types of facilities, focused on operational policies, maintenance protocols, contingency plans and training stakeholders to deal with a post-COVID-19 environment now and health and safety issues more broadly in the future.

Mohawk Group’s approach to safety and health assessment WELL for all of its showrooms

The WELL Health and Safety Assessment includes over 20 functionalities in the following key areas, of which at least 15 must be met:

Procedures for cleaning and disinfection

Five strategies in this category require action to ensure effective cleaning and disinfection practices, especially during a pandemic. Policies and signage have been implemented to support hand washing and the use of preferred cleaning products. Additionally, to reduce surface contact, an assessment of high contact surfaces was conducted throughout the projects and temporary or permanent strategies were implemented to reduce the frequency or need for hand touching.

Emergency preparedness programs

An emergency preparedness program is essential to ensure that organizations are equipped to immediately face a crisis and recover successfully from it. As part of the strategy, Mohawk Group has developed policies to strengthen emergency preparedness, resources and resilience to emergencies.

Health services resources

Projects are needed to provide access to essential and on-demand health services. Access to basic health services is one of the five key pillars that form the social determinants of health. As part of its ongoing commitment to employee health and wellness, Mohawk has partnered directly with state and local authorities and public health officials to organize on-site vaccination events. As part of the overall health benefits, employees receive various health services with an emphasis on mental well-being.

Air and water quality management

Under this category, a Legionella management plan has been developed and implemented by working closely with the facility management teams. In addition to monitoring air and water quality, operational strategies to improve ventilation and filtration in a space have been implemented to manage mold and humidity. This is essential to prevent the spread of infectious diseases.

Engagement and communication with stakeholders

During emergencies, stakeholder engagement and communication is essential to build trust, improve coordination, and support actions that can help protect security. Health and wellness education and awareness is shared through various communication channels at Mohawk.

Mohawk Group received the WELL Health-Safety Rating at Light Lab in Dalton, GA, Mohawk Group Personal Studio in Chicago, and showrooms in Chicago, Dallas, New York, San Francisco, Seattle and Toronto following the successful completion of a third party documentation review by GBCI to confirm that it has met the specific intent and requirements of the feature.

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